Elevate Your Business with Managed Services

Managed Services

Welcome to NMP Innovation, your one-stop shop for all your managed services needs. Are you tired of dealing with the complexities of setting up and managing your company’s telephony systems? Look no further, as we are here to provide you with start to finish and ongoing management of your telephony services.

Managed Services is where an external provider, like NMP Innovation, takes care of the setup, maintenance, and management of your company’s communication systems. This includes everything from installing phone lines and equipment to ensuring high-quality call connections. By outsourcing this task to us, you can save time, resources, and focus on your core business operations.

At NMP Innovation, we specialise in managed services for both Microsoft Teams and Cisco on-prem collaboration. Our expert team has years of experience in handling these systems and can provide you with a seamless transition to a more efficient and cost-effective communication solution.

We understand that every business has unique needs when it comes to their telephony systems. That’s why our approach is tailored to meet the specific requirements of each client. We work closely with your team to understand your goals and devise a plan that aligns with your business objectives.

Our start-to-finish managed services include the initial setup of the system, including hardware installation and configuration. We also ensure smooth integration with other existing communication systems within your organisation. Our team will handle all upgrades, updates, troubleshooting, and maintenance tasks so that you can have peace of mind knowing that your communication channels are always up and running

But our services don’t stop there; we also provide ongoing management of your telephony systems. This includes monitoring call quality, network performance, security protocols, user access control, and user training. With our proactive approach towards managing telephony systems, we ensure minimal downtime so that you can stay connected with customers at all times.

With NMP Innovation as your managed services telephony provider, you can say goodbye to the hassle of maintaining your communication systems in-house. Our team of experts is available 24/7 to provide technical support, ensuring that your business runs smoothly without any disruptions.

In addition to our comprehensive range of managed services, we take pride in offering a wide array of customisable packages that are carefully tailored to meet your specific budget and business requirements. Whether you are a rapidly growing small start-up or a well-established enterprise, our dedicated team is committed to providing you with the perfect solution that aligns seamlessly with your unique needs and objectives. With our flexible offerings and unwavering commitment to customer satisfaction, you can trust us to deliver exceptional results that exceed your expectations.