Revolutionize Communication with Microsoft Teams Calling!

Microsoft Teams Calling

Microsoft Teams Calling is the future of workplace communication. With its endless features and seamless integration, it has revolutionised the way teams connect and collaborate. But what makes this platform stand out from the rest? Let us dive deeper into the world of Microsoft Teams Calling and discover how it can transform your team’s productivity.

Microsoft Teams Calling provides various options for leveraging both inbound and outbound calling functionalities. Depending on your specific requirements, you have the flexibility to choose from different models, such as pay-as-you-go, domestic calling, or international calling. This enables you to tailor your communication strategy to best suit your business needs and optimise your calling experience.

Microsoft Teams Calling

Microsoft Teams Calling Plans

Domestic Calling Plan

The Domestic Calling Plan is designed for licenced users within Microsoft 365 or Office 365. Here are the key features:

  • Outgoing Calls: Users can make calls to numbers located within the country or region where they are assigned in Microsoft 365.
  • Unlimited Incoming Minutes: Incoming calls are unlimited.
  • Three Options:
    • Domestic Calling Plan Zone-1 US: Ideal for users in the United States and Puerto Rico.
    • Domestic Calling Plan Zone-1 Canada/UK: Tailored for users in Canada and the United Kingdom.

International Calling Plan

For users who need to make international calls, the International Calling Plan provides the following benefits:

  • Coverage: Users with licences can make international calls to 196 countries and regions.
  • Flexible Minutes: The plan includes a pool of minutes that can be used for international calls.

Pay-As-You-Go Calling Plan

The Pay-As-You-Go Calling Plan is the most economical option for users who don’t frequently make outgoing calls. Key points include:

  • Usage-Based Billing: Users are billed per minute for outgoing calls.
  • Cost-Effective: Ideal for occasional callers who want flexibility without committing to a fixed plan.

Pooling of Minutes

  • All users within the same country or region who share the same Calling Plan contribute to a pool of minutes.
  • For example, if you have 100 users in the same country/region with a 120 minutes Domestic Calling Plan, they collectively share 12,000 minutes. Any calls exceeding this pool are billed per minute.
  • Note that the country/region is determined by the location of the user’s licence in the Microsoft 365 admin centre, not the billing address listed under the Organisation Profile.

Pricing and Availability

  • Microsoft Calling Plans are available in specific regions.
  • Pricing varies based on the chosen plan and user requirements.

Microsoft Teams Calling F.A.Q

Does Microsoft Teams allow phone calls?

Are Microsoft Teams calls free?

Can Microsoft teams calls be monitored?